Computing Services and Instructional Technology

SECURITY ALERT: New phishing scam targeting NWU Office 365 credentials

CSIT has received reports of a new phishing scam targeting NWU Office 365 account credentials.

SECURITY ALERT: New instances of the "secret shopper" scam

CSIT has reports this morning that new instances of the “secret shopper” scam have been received in numerous NWU mailboxes.  These new instances originate from two compromised NWU accounts and, therefore, may seem superficially to be more trustworthy than they might otherwise.

SECURITY ALERT: Two new email scams reported

Welcome back from the Memorial Day holiday! 

CSIT has received reports this morning from several faculty and staff of two new instances of malicious email scams reaching NWU mailboxes.  Both are instances of a scam which attempts to engage the recipient in a process leading to the purchase of something of value (e.g., gift cards) and transferring that value to the scammer.

SECURITY ALERT: New instances of an old email scam

CSIT has received multiple reports this morning regarding a new wave of an old email scam.  This particular scam is one which we have seen before, but has been distributed widely enough to warrant a reminder.

SECUIRTY ALERT: Phishing scam with wide distribution through NWU accounts

This message is to alert you that you may have received an phishing scam from a compromised NWU account.  The scam was given an extremely wide distribution.

SCHEDULED MAINTENANCE: Load balancer upgrade scheduled for Monday (5/13) at 7:00am

CSIT has schedule a maintenance operation for Monday (5/13) at 7:00am.  The maintenance to be performed is a hardware upgrade to two devices called load balancers.  As the name suggests, these devices serve to balance the demand for services between redundant servers filling several critical network and infrastructure roles.  (Examples would include DHCP and DNS services, as well as serve

Apple attempts to prioritize MacBook and MacBook Pro keyboard repairs

Apple is attempting to adjust their response to the on-going technical problems with their “butterfly” keyboard designs for the MacBook and MacBook Pro by shifting the focus of keyboard repair from depot to in-store service.

SECURITY ALERT: Phising scams on the rise

CSIT has noted a significant increase in the number of targeted phishing scams being sent to NWU email addresses.  We are urging all NWU account holders to exercise special caution when handling their incoming email.

SERVICE ALERT: Scheduled maintenance on central systems during the Easter Break

CSIT will be conducting extensive maintenance operations on central systems over the Easter Break.  Maintenance operations are expected to begin late in the evening on Thursday (4/18) and continue through the morning of Tuesday (4/23).  Please be aware that these operations will impact the availability of several CSIT provided services for the duration of the maintenance work.


SECURITY ALERT: Email extortion scam arriving in NWU mailboxes.

CSIT has this morning seen indications of a new wavy of email extortion scams targeting accounts within our domain.  While we have seen this particular scam previously and warned the NWU community against it, the indications of a significant number of these message being distributed within our domain warrant a reminder.