SCHEDULED MAINTENANCE: Load balancer upgrade scheduled for Monday (5/13) at 7:00am
CSIT has schedule a maintenance operation for Monday (5/13) at 7:00am. The maintenance to be performed is a hardware upgrade to two devices called load balancers. As the name suggests, these devices serve to balance the demand for services between redundant servers filling several critical network and infrastructure roles. (Examples would include DHCP and DNS services, as well as serve
Apple attempts to prioritize MacBook and MacBook Pro keyboard repairs
Apple is attempting to adjust their response to the on-going technical problems with their “butterfly” keyboard designs for the MacBook and MacBook Pro by shifting the focus of keyboard repair from depot to in-store service.
CSIT has noted a significant increase in the number of targeted phishing scams being sent to NWU email addresses. We are urging all NWU account holders to exercise special caution when handling their incoming email.
SERVICE ALERT: Scheduled maintenance on central systems during the Easter Break
CSIT will be conducting extensive maintenance operations on central systems over the Easter Break. Maintenance operations are expected to begin late in the evening on Thursday (4/18) and continue through the morning of Tuesday (4/23). Please be aware that these operations will impact the availability of several CSIT provided services for the duration of the maintenance work.
SECURITY ALERT: Email extortion scam arriving in NWU mailboxes.
CSIT has this morning seen indications of a new wavy of email extortion scams targeting accounts within our domain. While we have seen this particular scam previously and warned the NWU community against it, the indications of a significant number of these message being distributed within our domain warrant a reminder.
SECURITY ALERT: New "secret shppper" email scams reported
CSIT has received reports this morning of a widely distributed email scam. The scam is similar in many respects to others about which we have previously warned, but because of the number of reports we are repeating our security alert.
CSIT has discovered and received confirming reports from numerous faculty, staff and students of a phishing scam which targets PayPal accounts holders. The message appears to originate from either of two compromised NWU accounts.
CSIT has received reports this evening of a widely distributed email scam. The scam is similar in many respects to others about which we have previously warned, but because of the number of reports we are repeating our security alert.
UPDATED: SECURITY ALERT: Phishing scam pretends to share secure document
UPDATE: In the few moments since sending this alert, we have received additional reports of a second instance of the email phishing scam described below with minor variations. The variants in the new reports include: