Computing Services and Instructional Technology

NWU VPN connection temporarily unavailable

The network appliance which facilitates virtual private network (VPN) connections to internal computing resources is temporarily unavailable.  The device - referred to as a MAG 2600 by Pulse Secure - suffered a hardware failure on Saturday morning.  We are working with support at Pulse Secure to diagnose and resolve the issue, but there is no current estimate regarding time for resolution.

SECURITY ALERT: Massive ransomware attack across Europe

There is breaking news of a massive ransomware attack which is impacting computer system across Europe.  The ransomware variant – being called “WannaCry” – has so far had the widest reported spread in Russia, England and Spain, but it is also reported in a number of other countries.

Colleague, WebAdvsior and Informer downtime Saturday May 13

Shawn will be in Saturday May 13 running windows updates on our administrative servers.  This will require brief downtime for Colleague, WebAdvisor, and Informer since he will need to reboot servers after the updates have completed.  We are not certain when this will happen, probably mid-morning.  These systems should not be down long (maximum 20 – 30 minutes).    Please plan accordingly.