Computing Services and Instructional Technology

We are pleased to report that the NWU VPN service has been restored.  Should you experience any trouble connecting to the NWU network via your VPN software, please do not hesitate to contact the CSIT Office at 402-465-2341 or to enter a help request at https://csit.nebrwesleyan.edu/fp .

The network appliance which facilitates virtual private network (VPN) connections to internal computing resources is temporarily unavailable.  The device - referred to as a MAG 2600 by Pulse Secure - suffered a hardware failure on Saturday morning.  We are working with support at Pulse Secure to diagnose and resolve the issue, but there is no current estimate regarding time for resolution.

There is breaking news of a massive ransomware attack which is impacting computer system across Europe.  The ransomware variant – being called “WannaCry” – has so far had the widest reported spread in Russia, England and Spain, but it is also reported in a number of other countries.

Shawn will be in Saturday May 13 running windows updates on our administrative servers.  This will require brief downtime for Colleague, WebAdvisor, and Informer since he will need to reboot servers after the updates have completed.  We are not certain when this will happen, probably mid-morning.  These systems should not be down long (maximum 20 – 30 minutes).    Please plan accordingly.