Computing Services and Instructional Technology

Apple attempts to prioritize MacBook and MacBook Pro keyboard repairs

Apple is attempting to adjust their response to the on-going technical problems with their “butterfly” keyboard designs for the MacBook and MacBook Pro by shifting the focus of keyboard repair from depot to in-store service.

SECURITY ALERT: Phising scams on the rise

CSIT has noted a significant increase in the number of targeted phishing scams being sent to NWU email addresses.  We are urging all NWU account holders to exercise special caution when handling their incoming email.

SERVICE ALERT: Scheduled maintenance on central systems during the Easter Break

CSIT will be conducting extensive maintenance operations on central systems over the Easter Break.  Maintenance operations are expected to begin late in the evening on Thursday (4/18) and continue through the morning of Tuesday (4/23).  Please be aware that these operations will impact the availability of several CSIT provided services for the duration of the maintenance work.

SECURITY ALERT: Email extortion scam arriving in NWU mailboxes.

CSIT has this morning seen indications of a new wavy of email extortion scams targeting accounts within our domain.  While we have seen this particular scam previously and warned the NWU community against it, the indications of a significant number of these message being distributed within our domain warrant a reminder.

SECURITY ALERT: New "secret shppper" email scams reported

CSIT has received reports this morning of a widely distributed email scam.  The scam is similar in many respects to others about which we have previously warned, but because of the number of reports we are repeating our security alert.

SECURITY ALERT: Phishing scam targets PayPal accounts

CSIT has discovered and received confirming reports from numerous faculty, staff and students of a phishing scam which targets PayPal accounts holders.  The message appears to originate from either of two compromised NWU accounts.

SECURITY ALERT: New phishing scam mixing document transmission, account security

CSIT is receiving reports of a new phishing scam which combines elements of two previous scams.  The new phishing scam appears to be widely distributed to NWU mailboxes.

SECURITY ALERT: Widely distributed "secret shopper" scam reported

CSIT has received reports this evening of a widely distributed email scam.  The scam is similar in many respects to others about which we have previously warned, but because of the number of reports we are repeating our security alert.

UPDATED: SECURITY ALERT: Phishing scam pretends to share secure document

UPDATE: In the few moments since sending this alert, we have received additional reports of a second instance of the email phishing scam described below with minor variations.  The variants in the new reports include:

SECURITY ALERT: New rounds of an old email scam

CSIT has received multiple reports this morning regarding a new wave of an email scam.  This particular scam is one which we have seen before, but has been distributed widely enough to warrant a reminder.

NASA declares Mars rover dead

NASA today declared that the Mars rover Opportunity was dead.  The announcement comes after hundreds of attempts to communicate with the rover have failed, included some radio signals sent as recently as last night.  NASA's Opportunity Mission Directorate reported "Opportunity remains silent."

Scheduled maintenance for Colleague: Saturday, 2/16

We have scheduled an extended maintenance process for Colleague, the NWU administrative services system.  The maintenance window will begin at about 9:00am on Saturday, 2/16, and is expected to continue through about 12:00pm the same day.  During this maintenance operation, Colleague, WebAdvisor and Self-Service will be inaccessible.

EMAIL SCAM ALERT: "Secret shopper" style scam (UPDATED)

CSIT has this morning received reports that a slight variant of this "secret shopper" scam is being received in some NWU Inboxes.  Once again, the scam appears to originate from a compromised NWU account (which has now been blocked).

EMAIL SCAM ALERT: "Secret shopper" style scam

Please be aware that CSIT has received several reports of a new email scam being distributed to NWU mailboxes.  The scam appears to originate from a compromised NWU account which has already been blocked, but you may still find the message in your mailbox.

ALERT: Scheduled maintenance by Network Nebraska

We have been advised by the Network Operations Center (NOC) at Network Nebraska of a schedule maintenance window which will briefly interrupt Internet services for NWU.

URGENT SECURITY ALERT: Continuing phishing attacks using document sharing theme

NWU mailboxes are being subjected during the past few days to a campaign of phishing attacks.  This campaign employs a theme which we have warned about previous, i.e.

Scheduled Internet interruption for Saturday, 12/22

We have just been advised by our Internet Service Provider (ISP) – Network Nebraska – that there will be a series of maintenance operations across much of the Network Nebraska network on Saturday, 12/22.  Maintenance will begin at about 6:00am on Saturday and continue through the day at various locations until about 6:00pm.  Interruption of Internet access is expected during this main

SECURITY ALERT: Phishing scam pretends to be University code of conduct from the President's Office.

[NOTE: We are resending this security alert due to reports of yet another wave of scam email following the same pattern.  The difference between the previous messages and the current wave of messages is primarily the sender address.  The more recent fraud appears to originate from either a Daniel M.

SECURITY ALERT: Phishing scam targets Office 365 accounts

We have received reports today of a new phishing scam which targets login credentials for Office 365 accounts.  While this particular scam does not appear to be especially widespread, it is well crafted and presented with enough care to make it plausible to casual inspection.

Allo Communications announces scheduled network maintenance

Allo Communications has informed us that they have scheduled maintenance operations for October 18th which will impact customer services in our area.  Allo's maintenance operations will begin at about 1:00am on the morning of Thursday, October 18th and are expected to last approximately 30 minutes.  During that 30 minute window, all Allo data and voice services will be unavailable.