NWU VPN connection temporarily unavailable

NWU VPN connection temporarily unavailable

Published

The network appliance which facilitates virtual private network (VPN) connections to internal computing resources is temporarily unavailable.  The device - referred to as a MAG 2600 by Pulse Secure - suffered a hardware failure on Saturday morning.  We are working with support at Pulse Secure to diagnose and resolve the issue, but there is no current estimate regarding time for resolution.

The SSLVPN appliance provides secure access to network file systems on the campus file server (Huxley), as well as secured VPN access to internal computing resources such as the University's administrative systems from non-NWU networks.  These services will be unavailable while the SSLVPN appliance is down.