Assistant Director of Advising
As Nebraska Wesleyan University embarks on a bold new strategic plan, Engaged Belonging is a key pillar that defines the NWU student experience. A key initiative in this area of the strategic plan is to develop and implement an Enhanced Advising Model that holistically supports each student, including in a team model where appropriate. As such, whereas the job description below expresses current needs in academic advising for graduate and adult students, it is also expected that this position will evolve and grow as the strategic plan initiative is further defined and developed. The successful candidate for this position will help to shape and implement the enhanced advising initiative.
Nebraska Wesleyan University seeks applications for a trained academic advising professional to provide academic advising services to students in the graduate and adult programs offered in all NWU locations (currently Lincoln and Omaha, as well as future online programs). As noted above, in addition to engaging in day-to-day advising responsibilities, the successful candidate will actively help to shape and implement enhanced advising initiatives as part of the emerging NWU strategic plan. Traditionally reporting to the academic deans, the assistant director may help to transition academic advising to faculty, and ultimately provide a supporting role, including by supporting advising for traditional undergraduate students.
- Develop and maintain robust orientation program and orientation webpage for incoming adult and graduate students
- Serve as first point of contact for students seeking campus resources, such as by maintaining in-person and virtual office hours in both Lincoln and Omaha
- Collaborate with other campus offices, including admissions and student life, to identify and address student needs and to connect students with campus services
- Guide adult and graduate students to select courses to optimize program benefits
- Periodically review plans of study to help students make timely progress to degree
- Work with program directors and chairs to guide scheduling of future course offerings
- Monitor and actively support student success, including by tracking persistence, retention, and other metrics for academic affairs and enrollment management
- Re-recruit and guide students in returning to NWU, in cases where studies were interrupted
- Serve as Campus Security Authority and ensure compliance with federal reporting requirements
- Assist Omaha faculty with needed resources including as liaison to IT tech support
- Depending on interest and ability, may serve as Title IX contact for Omaha site
This position is scheduled to work 40 hours per week, 12 months a year (typically M-F 8:00AM-5:00PM), but work hours will flex to serve students, faculty, and staff at the Omaha site during academic sessions (e.g., 10:00AM to 7:00PM) as needed. The position provides advising backup during the summer months to ensure continuity of care for students.
NWU offers a competitive wage and comprehensive benefits plan including Health, Dental, and Vision Insurance, Life Insurance, Disability benefits, Retirement, seven weeks of paid time off per year through vacation and holidays, and 100% tuition discount for dependents after one year of service.
- Bachelor’s degree from a regionally accredited institution required, with preference for a Master’s degree in a related area.
- Minimum two years of experience in a higher education setting
- Academic advising-specific credentials and/or evidence of academic advising experience
- Ability to engage with a variety of constituents (students, faculty, staff) from different backgrounds
- Evidence of innovation and proven results with respect to student persistence and retention is preferred.
- Excellent organizational skills; ability to execute multiple objectives concurrently
- Superior oral, interpersonal, and written communication skills
- Proficiency with Microsoft Office, student or customer databases (e.g., Student Information System, CRM), and Learning Management Systems (e.g., Canvas)
- Ability to work with discretion regarding sensitive information.
Other Skills and Attributes:
- Ability to demonstrate compassion
- Ability to be flexible, as in willing to understand and accommodate students' evolving needs
- Ability to demonstrate good phone skills and electronic communications, including professional and timely responses to phone calls, emails, and texts.
- Ability to work evening hours when classes are in session, students are present, and for campus events
- Ability to assist faculty with basic teaching technology and to help escalate support requests for computer hardware and software in cooperation with IT
Possession of a welcoming and hospitable spirit
Diversity is a core value of Nebraska Wesleyan University’s mission and we embrace it as a source of strength. Applicants are encouraged to demonstrate how they are able to enhance and embrace this University core value in a diversity statement submitted as part of their application materials.
Nebraska Wesleyan University provides equal educational and employment opportunities to qualified persons in all areas of university operation without regard to religion or creed, age, genetic information, gender identity and expression, sexual identity and orientation, veteran status, disability, marital status, race, or national or ethnic origin, in compliance with state and federal laws, including but not limited to Title XII, Title IX, and the ADA. E-Verify, EOE.
Applicants should submit a cover letter, a resume, a diversity statement as a writing sample, and the names of three professional references at the following URL: https://nebrwesleyan.applicantpro.com/jobs/.
Review of applications will begin immediately and continue until the position is filled. Serious applicants are encouraged to submit materials on or before October 1, 2021.