Nebraska Wesleyan University seeks applications for an academic advisor and coordinator at its Omaha instructional site. The selected individual will be responsible for advising students in the adult and graduate programs offered in Omaha. This individual will also provide administrative support for the Omaha site, and act as a liaison with its landlord, First National Bank. Duties also include providing basic IT support to faculty and students in collaboration with Nebraska Wesleyan University’s IT office. This position reports to the Academic Affairs Office.
- Conduct initial orientation
- Provide ongoing advising
- Maintain a presence in the office as a resource for students
- Assist with academic planning
- Monitor and improve student persistence and retention.
- Serve as reception for Omaha office
- Coordinate faculty and staff needs
- Coordinate occasional events
- Assist with emergent student needs
- Act as liaison to First National Bank
- Act as first Title IX contact for Omaha student complaints
- Serve as a Campus Security Authority for reporting crimes per Clery regulations
Technology Maintenance and Troubleshooting
- Provide first line IT tech support to faculty and students in collaboration with the NWU IT office.
This position is scheduled to work 40 hours per week, 12 months throughout the year. The position requires flexibility to serve students, faculty, and staff when on site. The schedule may vary depending on when classes are held on a given term; it will include several (usually 3) evenings per week.
- Bachelor’s degree from a regionally accredited institution required.
- Minimum two years of experience in a higher education setting.
- Superior oral, interpersonal, and written communication skills.
- Ability to engage with a variety of constituents (students, faculty, staff…) from different backgrounds.
- Excellent organizational skills; ability to execute multiple objectives concurrently.
- Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook…) and managing student databases.
- High level of initiative, self-motivation and ability to work with discretion regarding sensitive information.
Other Skills and Attributes:
- Connector: able to identify resources to serve as a first point of contact for students to the University
- Ability to work with multiple offices, including Graduate, Adult, and Transfer recruitment team, academic advising team, Office of the Registrar, support services for adult and graduate students (e.g., Cooper Center, Career Center)
- Possess a welcoming and hospitable spirit
- Ability to demonstrate compassion
- Ability to be flexible, as in willing to understand and accommodate students' evolving needs
- Demonstrate analytical skills to track persistence and retention
- Ability to demonstrate good phone skills and electronic communications, including professional and timely responses to Email, texting.
- Be able to work a flexible schedule to staff office when classes are in session, students are present and work some additional evening hours for campus events
- Possess basic IT trouble shooting (first line) for computer software and synchronous hardware, willingness to learn to assemble/ disassemble, monitor, troubleshoot, and to escalate support requests for computer hardware and software in cooperation with IT.
NWU offers a competitive wage and comprehensive benefits plan including Health, Dental, and Vision Insurance, Life Insurance, Disability benefits, Retirement, seven weeks of paid time off per year through vacation and holidays, and 100% tuition discount for dependents after one year of service.
Diversity is a core value of Nebraska Wesleyan University’s mission and we embrace it as a source of strength. Applicants are encouraged to demonstrate how they are able to enhance and embrace this University core value in a diversity statement submitted as part of their application materials.
Nebraska Wesleyan University provides equal educational and employment opportunities to qualified persons in all areas of university operation without regard to religion or creed, age, genetic information, gender identity and expression, sexual identity and orientation, veteran status, disability, marital status, race, or national or ethnic origin, in compliance with state and federal laws, including but not limited to Title XII, Title IX, and the ADA. E-Verify, EOE.
Applicants should submit a cover letter, a resume, a diversity statement as a writing sample, and the names of three professional references at the following URL: https://nebrwesleyan.applicantpro.com/jobs/. Review of applications will begin immediately and continue until the position is filled.