Faculty & Staff > Student Support System
Student Support System
The Student Support System is an early-alert, centralized referral system for faculty and staff to assist students with academic and personal difficulties.
Use the Student Support System when students:
- could benefit from a referral, but you don’t know who to contact
- begin to show signs of poor academic performance
- struggle with attendance
- talk or write about
- alcohol or drug consumption
- troublesome relationship issues
- emotional concerns
- personal or family problems
How to use the Student Support System:
- E-mail sss@nebrwesleyan.edu or call 465.2777 and leave a confidential message with the student’s name and a brief description of the concern.
- A Student Support System staff member will contact you if more information is needed. That person will also contact others about the student’s performance, attendance and behavior to create a more complete description of the problem.
- The SSS staff member will contact the student and make appropriate referrals, which may include:
- Academic support
- Financial aid
- Community resources
- Counselors
- Residence life professional staff
- Career planning
- The SSS staff member will provide you general follow-up information, usually within a month of first contact.
Student Support System FAQ
Q: Why does Nebraska Wesleyan have a Student Support System?
A: NWU maintains this system because we are committed to our core value of personal attention to students, and because we place a high priority on student retention.
Q: How many students are referred?
A: Nearly 7% of NWU undergraduates---approximately 100 students—are referred each year.
Q: Who makes the referrals?
A: Faculty refers about 90% of all cases.
Q: Why does the process usually take a month?
A: It takes time for SSS staff members to compete the three major steps in the process—to collect information from appropriate individuals, to contact the student and to arrange the referral(s).
Q: What happens to a referred student?
A: The goal is to help the student identify problems and issues and to take action. After talking to a SSS staff member, the student might:
- Make an appointment with an NWU counselor or off-campus mental health professional
- Talk with an academic advisor or other faculty members
- Visit the Cooper Center or Career Center
Q: Why will I only receive general follow-up information?
A: To protect the confidentiality of all at NWU, the Student Support System provides information to referring persons on a “need to know” basis, rather than a “want to know” basis. SSS staff members will share everything within their ability to share.
Contacts
Kathy Shellogg
Associate Vice President for Student Life
Phone: 465.2159
Email: kms@nebrwesleyan.edu
Robyn Drake
Housing Manager
Phone: 465.2161
Email: rdrake1@nebrwesleyan.edu
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