When I try to send mail to a class, I get an error that says "Unable to send email." Why?

Blackboard reports an email as failing if even one recipient can't be reached. That means that the message you just sent actually worked for most of the people in your class. Generally, we see this happen when there's a user who is no longer a student here, but is still enrolled in a Blackboard course. If you have difficulty determining who the student might be, submit a ticket and we'll help you out.

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