We allot students 500 megabytes and faculty/staff one gigabyte of storage for their mail; this is your quota. If you exceed this quota, you will not be able to receive messages. Unfortunately, when you delete messages, they just go in your Trash folder -- and still count against your quota! To empty your trash, just click on "Mail" near the top of the left sidebar, and then click "Empty Trash" at the top of the screen. If you're sure there's nothing in your Junk Mail you want to keep, click the "Empty Spam" button as well.

We do not grant email quota extensions.