Contrary to popular belief on the part of the students.  How much tuition you pay has little to do with the resources allocated to Computing Services in order to provide services to students.  In fact it actually costs Wesleyan more to have you here than what you probably pay in tuition.  If you really feel that you need a service like improved wireless, or online gaming etc. I suggest that you and a bunch of other students that feel strongly about the issue get together in an organized fashion and approach the VP's of the University.  You should express to them how important your issue is and suggest that  they allocate resources around an initiative for your issue.  Complaining to individuals within the Computing Services department will have little if any impact.